Privacy Policy
Smart Serves (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software, and services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Company Information
Company Name: Smart Serves
Address: 30 S 15th St, Ste 1550 111990, Philadelphia, PA 19102, USA
Phone: 603-438-3322
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Business name
- Billing and payment information
b. Business & Account Information
- Company details
- Account login credentials
- Service usage data
- Preferences and settings
c. Technical Information
- IP address
- Browser type and device information
- Operating system
- Website usage data (pages visited, time spent, interactions)
d. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to improve your experience, analyze usage, and enhance functionality.
3. How We Use Your Information
We use collected information to:
- Provide and operate our services
- Process transactions and payments
- Create and manage user accounts
- Improve performance, features, and user experience
- Communicate updates, service notices, and support responses
- Send promotional or marketing content (you may opt out anytime)
- Monitor and prevent fraud, abuse, or security threats
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share information only in the following cases:
a. Service Providers
With trusted third-party vendors (e.g., hosting, payment processors, analytics tools) who help us operate our business.
b. Legal Requirements
If required by law, regulation, court order, or legal process.
c. Business Transfers
In case of merger, acquisition, or sale of company assets.
d. With Your Consent
When you explicitly agree to share your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure servers and encryption protocols
- Access control and authentication systems
- Monitoring for unauthorized access
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes and enforce agreements
You may request deletion of your data where applicable.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Cookies Policy
We use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and performance
You can control or disable cookies through your browser settings. However, some features may not function properly without them.
9. Third-Party Services
Our platform may include integrations or links to third-party services.
We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
11. International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States.
By using our services, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of our services after updates means you accept the revised policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Smart Serves
30 S 15th St, Ste 1550 111990
Philadelphia, PA 19102, USA
Phone: 603-438-3322